Cookies policy

WELOVROI, SL complies with the provisions of the obligations set forth in the second section of article 22 of Law 34/2002, on Services of the Information Society and Electronic Commerce (hereinafter, LSSI), in relation to the Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, General Data Protection Regulation (hereinafter, GDPR) and Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights (hereinafter, LOPDGDD).

The website address https://app.welovroi.com uses cookies and/or similar technologies that store and retrieve information while browsing. In general these technologies can serve very diverse purposes, such as, recognizing you as an user, obtaining information about your browsing habits, or personalizing the wat content is displayed. The specific uses made by these technologies are described below.

The purpose of this Cookies Policy is to inform you clearly and precisely about the cookies that exist on the website.



What is a cookie?

Cookies and other similar technologies, duch as local shared objects, flash cookies or pixels, are small files that web servers send to your computer to store and retrieve information about their visitors, as well to offer a correct functioning of the site.



┬┐What is the expiration period?

Dependeing on the duration, cookies can be distinguished between:

  • Session cookies: are those cookies designed to collect and store data while the user is accessing a web page.
  • Persistent cookies: are those cookies in which the data is still stored in the device and can be accessed and processed for a period defined by the entity responsible for the cookie, and which can range from a few minutes to several years.


Who do cookies belong to?

Depending on their properties they can be distinguished as:

  • Own cookies: are those that are sent to the user's device from a domain or server managed by the owner and from which the service requested by the user is provided.
  • Third party cookies: are those that are sent to the user's device from a domain or server thet is not managed by the website owner, but by another entity that procecsses the data obtained through cookies.


What cookies are used?

The site https://app.welovroi.com uses different types of cookies for different purposes. The cookies are listed below:



Category: Analytical cookies

Analytical cookies help website owners to understand how visitors interact with their websites by collecting and presenting information anonymously.

NAME PURPOSE MANAGED BY DATA SENT TO EXPIRING
^_ga Registers an unique identifier that is used to obtain statistic data about the website usage by the visitor. app.welovroi.com US 2 years
_gid Registers an unique identifier that is used to obtain statistic data about the website usage by the visitor. app.welovroi.com US 1 day
_gat Used by Google Analytics for the required rate app.welovroi.com US Session
_mixpanel$ Stores an unique identifier that is used to obtain statistic data about the website usage by the visitor. app.welovroi.com US 1 year
^_hj Cookies used by the Hotjar service to collect anonymous statistics about the use of the application by the visitor. app.welovroi.com Malta Session
sm_anonymous_id Anonymous cookie used by the SatisMeter service to collect feedback from users in order to improve quality of service. app.welovroi.com Czech Republic 1 year
1 Please, read the section "International transfers" in the subsection "Who is responsible?" of this policy



Category: Preference cookies

Preference cookies are those that allow the device to remember information so the user can access the service with certain characteristics that can differenciate their experience from other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appereance of content depending on the browser or the region from which the user accesses the service, etc.

NAME PURPOSE MANAGED BY DATA SENT TO EXPIRING
^intercom-id- Allows the website to recognize the visitor, with the purpose to improve the quelity of the service. app.welovroi.com UK 2 years
^intercom-session- Sets a specific ID for the service that enables website source integrity. app.welovroi.com UK 6 days
pusherTransportEncrypted Detects if the service needs to be restored with a web notification app.welovroi.com UK Persistent
1 Please, read the section "International transfers" in the subsection "Who is responsible?" of this policy




Who is responsible?

WELOVROI is responsible for the processing of the personal data of the user and informs you that these data will be processed in accordance with the the provisions of Regulation (EU) 2016/679, of April 27, 2016 (GDPR), for which reason provides you with the following treatment information:

  • Treatment purposes: as specified in the section on the cookies section on this website.
  • Legitimation of the treatment: With the exception of neccessary cookies, the basis for legitimizing the treatment is the consent of the interested party (art. 6.1.a) GDPR). For the neccessary cookies, the basis of legitimacy interest of the data controller (6.1.f) GDPR)
  • Data conservation criteria: as specified in the cookie section used in this policy.
  • Data communication: the data will not be communicated to third parties, except in cookies owned by third parties or by legal obligation.
  • International data transfers: This website uses cookies from US providers, so it is likely that your data will be transferred or stored in the US. Please note that the EU, after the ruling in the Schrems II Case, has stopped recognizing the Privacy Shield as a valid mechanism to comply with data protection requirements when transferring personal data to the United States, therefore, your data may not enjoy adequate protection in that country. For all these reasons, the aforementioned companies have announced that the processing of personal data they carry out will be legitimized in the Standard Contractual Clauses. WELOVROI is monitoring the transparency documentation published by the aforementioned companies and is in the process of evaluating the supplementary mechanisms proposed by them. We will make more information available to the data subject as it becomes available from companies and relevant supervisory authorities.



How to modify the cookie settings?




Cookie settings panel

From the cookie configuration panel you can configure the cookies that the website can install in your browser, except the technical or functional ones that are necessary for browsing and using the services provided with the correct functionality.



Modify cookies from the browser

Remember that you can also restrict, block or delete Welovroi cookies, or from any other website using the browser.

Delete cookies from the device Cookies that are already in a device can be deleted by clearing the browser history, thereby deleting cookies from all visited websites However, saved information would be lost (for example login details or website preferences.
Manage site-specific cookies For more precise control of site-specific cookies, users can adjust their privacy and cookie settings in their browser.
Cookie blocking Although most modern browsers can be configured to prevent cookies from being placed on your device, this may require manual adjustment of certain preferences each time a site or page is visited. In addition, some services and features may not function properly (for example, profile logins).

In each browser the operation is different, you can find how to do it in the browser's help menu, in which the procedure for its elimination is established. For more information you can access the following web pages:


It is possible that by disabling certain cookies the website does not work correctly or you cannot access certain functions of it.

If you have questions about this cookie policy, you can contact Welovroi at [email protected]welovroi.com for further information.


Date of last update: 05/19/2022